Terms & conditions

Terms and conditions for shopping at REDRUM Record Store, updated: 22.02.2022

§1 DEFINITIONS

1. Terms & Conditions – all regulations applying to the electronic services provided by the REDRUM Store
2. Store – an economic activity run by the Seller at the Internet address www.redrumrecord.com, through which the Customer may place orders and make purchase
3. Client – every entity placing a purchase with the use of the Seller’s (Store’s) website
4. Seller – an economic entity operating business under the name of REDRUM Patryk Pras, signed in the Central Evidence and Information of  Economic Activity, TIN: 8792540287, REGON register number:
5. Account – the account assigned to a particular Client, set on the Seller’s (Store’s) website
6. Product(s)/Purchase – the good(s) ordered through the which is the subject of the Sales Agreement between the Customer and the Seller
7. Shopping Cart – a part of the Store in which the Customer can see their Products ready to be purchased as an Order, that can be modified before placing a succesfull Order
8. Order/Sale Agreement – the Customer’s declaration of intent, aimed directly at the conclusion of the Sales Agreement, specifying the type and amount of products within the meaning of the Civil Code, concluded between the Seller and the Customer, and concluded using the Store’s website

 

§2  GENERAL PROVISIONS

1. Terms and Conditions determines the regulations of use of the REDRUM Store and constitutes a written form of regulations as stated in the Art. 8 of the Act of Rendering Electronic Services. REDRUM online store, operating at the internet address www.redrumrecord.com, is run by an economic entity – Patryk Pras – under the name REDRUM Patryk Pras, registered in the Central Register and Information on Economic Activity (CEIDG) kept by the Ministry of Development and Technology, TIN 8792540287, REGON number: 340899626. The prices shown on the Store’s website are n Polish Zlotys (PLN) and are gross prices (including VAT).
   

§3 ACCOUNT CREATION

1. Setting up an account takes place after succesfull submission of a registration form on the Store’s website
2. The registration can be successfully completed after Client’s consent to the content and regulations of the Terms & Conditions, and after voluntary provision of personal data marked as mandatory
3. The Customer’s registration is always free
4. The Customer can log into the Account by entering the login and password set during registration
5. The Customer may, without giving a reason and without any charges, delete the Account by sending an appropriate request to the Seller, via e-mail or in written form
6. The Seller may deprive or limit the Customer’s right to use the Store immediately, in the event of Client’s violation of the regulations set in the Terms and Conditions, or for behavior inconsistent or illegal with applicable law, or for Client’s violation of general principles of the Internet usage
7. Each Customer deprived of the right to use the Store may re-register the account with the consent of the Store’s owner (the Seller)

§4  RULES FOR PLACING THE ORDER

1. To placie an order without registration:

– fill in the order form by providing the recipient and shipping address, select “Order and pay”, and then confirm the Order by opening the link sent to the e-mail address provided in the form

2. To place an Order as a registered user:
   – log in to the Store at www.redrumrecord.com or select the purchase function without registration
   – add selected product(s) to the Cart or select with the “Buy Now” function
   – select the desired delivery option (courier, parcel locker, shipment via Poczta Polska) and the form of payment (bank transfer, PayNow, BLIK code, cash on delivery, Payment cards: Visa, Visa Electron, Mastercard, MasterCard Electronic, Maestro)
   – choose “Order and pay” option, which obliges the Customer to pay for the Order (not applicable to cash on delivery)

– the Customers receives an e-mail containing the order confirmation via e-mail sent by the Seller (the Store) to the e-mail adress assigned to the Client’s account

3. The entity providing online payment services, as far as card payments are conserned, is Blue Media S.A.
4. As far as the payment by bank transfer or payment card is concerned, the order processing time is counted from the moment of obtaining a positive authorization of Customer’s payment

§5  WITHRAWAL FROM THE SALES AGREEMENT

1. Clients have the right to cancel the Sales Agreement within 14 days after receipt of the product.
2. This right does not apply to audio or visual recordings delivered originaly sealed, if the original package was opened or shows signs of use and / or has any sign of damage etc.
3. The time limit specified in paragraph 1 begins with the delivery of the Product to the Consumer or a person appointed by the Client or appointed by the Client other than the delivery carrier.
4. In order to meet the deadline for withdrawing from the Sales Agreement, information on the Client’s withraw decision should be sent to the seller before the final day of the term stated in paragraph 1.
5. In case of positive withrawing from the Sales Agreement, the Seller returns to the Customer all payments within 14 days to the bank account assigned to the Ordering Party’s payment card, including the cost of delivery, except for additional costs resulting from the delivery method chosen by the Consumer other than the cheapest standard delivery method offered by the Seller.
6. The consumer should immediately return all products to the Seller’s address stated in these Terms & Conditions, and not later than 14 days from the day on which he informed the Seller about the withdrawal from the Sales Agreement. The deadline will be met if the Consumer returns all the products before the expiry of the 14-day period.
7. It is the Customer who is obliged to bear the cost of delivering the items to the Seller.
8. The Seller may withhold the refound for the products until the day of succesful delivery of the products back to the Seller, or receiving the proof of the products to have been sent by the Customer, depending on which fact occurs first.
9. The products should be sent back to the address stated in Terms & Conditions or in the Contact tab on the Store’s website.
10. The right to withdraw from the Sales Agreement concluded at a distance is not entitled to the Consumer in relation to the Agreement:
11. a) in which the subject of the service is a non-prefabricated item, manufactured according to the Consumer’s specification or serving to satisfy his individual needs
    b) in which the subject of the service is an item delivered in a sealed package, which – opened from an original package – cannot be returned due to health protection or hygiene reasons, if the packaging was opened after delivery
    c)  in which the subject of the service is an item that deteriorates quickly or has a short shelf life
    d) for the provision of services, if the Seller has fully performed the service couse of the direct consent of the Consumer, who was informed in advance before the commencement of the service that after the Seller has fulfilled the service, he will lose the right to withdraw from the Agreement
    e) in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline to withdrawal from the Sales Agreemen
    f) in which the subject of the service is/are item(s) that – after delivery – due to their nature, become inseparably connected with other items

 

§6 COMPLAINS ABOUT PRODUCTS AND SERVICES

1. Only new products are covered under a full guarantee
2. Complaints regarding violation of the Customer’s rights guaranteed by law, or resulting from these Regulations, should be sent by e-mail to the address provided in the Contact tab on the REDRUM Store website. The Seller agrees to consider the complaint within 14 days. In cases when the term cannot be kept, the Seller will inform the Customer about the exact deadline in which the complaint will be considered.
3. Products returned to the Seller as part of the complaint procedure should be sent to the following address: Patryk Pras, ul. Wyspiańskiego 2/11, 87-100 Toruń
4. The seller is not the producer of the Products. The manufacturer may be held liable under the guarantee of the products sold under the conditions and for the period specified in the warranty card.
5. The Seller, REDRUM Patryk Pras company, makes every effort to ensure the proper functioning of the Online Store and obliges to remove any defects and problems as soon as possible
6. Any defects and problems, as well as suggestions regarding the functionality of the Store should be sent to the e-mail address redrumvinyl@gmail.com
7. The Seller is liable to the Customer within the meaning of the art. 22 of the Civil Code under the statutory warranty to the extent specified in the Civil Code, especially art. 556 and art. 556 [1] – 556 [3] of the Civil Code

 

§7 THE FINAL PROVISIONS

1. In matters not covered by this regulations, provisions of Polish law, in particular of the Civil Code and of the The Act on Rendering Electronic Services, the Consumer Rights Act, and the Act on Personal Data Protection shall be applicable.

 

2. The Seller reserves the right to introduce changes and supplements to the Terms and Conditions in urgent cases such as: changes to the law, changes in the ways of payment or delivery; to matters not governed by the provisions of this Agreement.